Have an issue with a product? Order the wrong size? Just need someone to talk to? Don’t worry we are here to help. Please feel free to call or email with any issues or exchanges and we will do everything we can to help. Just contact us and we will get you taken care of!
Apparel and Online Store Provider: Capital Pride Alliance
Refunds and Returns: Your satisfaction with our apparel is our top priority. Not only do we want you to be satisfied with our products, but with our customer service as well. We try to make all returns or exchanges as easy as possible. Since your apparel is produced on-demand, we will make all attempts to make your exchange happen; however, there might be instances where we cannot complete an exchange. All returns/exchanges must be made within 30 days of the order date. All apparel must be unworn and unwashed.
What we need:
Your order number
The purpose of your return/exchange
Please submit your request online. We will create a standard shipping label for you to print out and ship to us. All return shipping is free within the United States unless expedited shipping is requested. Once returned apparel is accepted, your exchange or refund will be processed.